General Ordering Information

All prices include a one color pad imprint. Add $62.50(V) for set up charge. Extra color/position add an additional plate charge of $50.00(V) plus $0.45(V) running charge.


Faxed on all orders.


Digital line art is preferred. Art may be created in Illustrator or Freehand (.ai or .eps) with fonts converted to paths and any placed art embedded. Scanned items must be 300 dpi minimum with an image no smaller than 3 inches and saved as a Photoshop document (.psd or .eps). Media options are email, CD-ROM or Iomega Zip. Camera-ready black and white artwork with an image no smaller than three inches is also acceptable. For multi-color imprint color separation must be provided. Additional art charge is $90.00/hour (V), billed in 15 minute increments, with 15 minutes as the minimum.

Cancellation and Return Policy

Cancellation and Return Policy: Contact MMI to obtain information on return authorization, instructions, and restocking charges. A copy of the bill of lading or a tracking number is required if approved. Unauthorized returns will be refused and sent back to the sender. No replacement credit will be issued for merchandise unavailable for return to factory. Product cannot be returned after 30 days. Imprinted orders are non-cancelable.

Custom Packaging

Is available. Please contact your sales representative for details.


No charge for reasonable quantities, however shipping and handling charges may apply.


Title to merchandise passes to the buyer at the F.O.B. point (factory). Merchandise is shipped at buyers own risk and any claims for loss or damage must be filed against the carrier.

Color Matching

For custom ink color mixes please add $35(V).

Drop Shipments

There is a $10.00(V) drop shipment charge for orders requiring a separate sales order shipment document. Packages will have our labels with your company name and packing slip listing contents of package only.


All shipments are insured for the full net value. If insurance is not desired please indicate in bold on the purchase order.

Less Than Minimum

Our published minimum is listed per item. For orders less than minimum, the 1st column cost applies plus a less than minimum charge of $35.00(V).


We assume no liability for non-fulfillment of an order caused by the inability to obtain raw materials: trade embargoes; strikes; acts of God; or any other causes beyond our control.

Measurements and Weights

Are approximate.

Over and Underruns

Every effort will be made to ship exact quantity. We reserve the right to ship within 5% over or under specified quantity.

Payment Terms

For purchases on account company must be approved by our credit department. Limited open account terms on quantities listed of net 30 days are extended to firms with a satisfactory credit rating with ASI Credit Services. Unrated firms must establish credit with us. We accept Visa or Mastercard for sample order or payment. Overdue accounts will accrue 1 1/2% per month service charge.


A digital E-mail proof is provided free of charge with each order. Spec samples and preproduction proofs are available for the product cost plus $62.50(V) setup charge per color. Setup fee will be applied to purchase order once received.

Production Time

Please allow 7 to 10 working days after proof approval for most orders. Rush service is available, ask Sales Representative regarding details and fees. Repeat Orders: A $25(V) setup fee is charged for reorders requiring no change in artwork.

Terms and Conditions

All prices, specifications and terms of sale are subject to change without notice. All orders are accepted subject to availability of materials and component parts. MMI accepts. no liability for inability to ship any orders due to material or part shortages. Always contact your account representative before placing your order.


All items in our line have a Limited Warranty for 90 days against defects in material/workmanship under normal use. (Batteries and damage to plating excluded.) Please note that surface imprinting is not permanent and the imprinting durability cannot be guaranteed. Imprinted returns may be replaced with Non-imprinted items. All returned goods for credit must be freight prepaid.